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End User License Agreement

Last updated: Version 1.2.0 — 2026-06-25

This End User License Agreement (the "Agreement") is a legal contract between you (the "User") and SoFloWare LLC ("SoFloWare"), a Wyoming limited liability company, with a mailing address at 30 N Gould St Ste R, Sheridan, WY 82801, USA, in the State of Wyoming, United States of America (the "Publisher"). By installing or using Mosaic IPTV (the "Software") you agree to be bound by this Agreement. If you do not agree, do not install or use the Software.

1. License

1.1 Subject to the terms of this Agreement, the Publisher grants you a personal, non-exclusive, non-transferable, revocable license to install and use the Software on devices you own or control.

1.2 The Software is licensed, not sold. The Publisher and its licensors retain all right, title, and interest in the Software, including all intellectual property rights.

2. Restrictions

2.1 You may not redistribute, sublicense, sell, rent, or lease the Software.

2.2 You may not reverse engineer, decompile, disassemble, or attempt to derive the source code of the Software, except to the extent expressly permitted by applicable law (including without limitation Article 6 of EU Directive 2009/24/EC on the legal protection of computer programs, where it applies to you, for the purpose of interoperability).

2.3 You may not remove or alter any proprietary notices on the Software.

3. Microsoft Store licensing

3.1 The Software is distributed exclusively through the Microsoft Store as a single paid app. The free trial, purchase, payment, license enforcement, refunds, and family-sharing limits are handled by Microsoft under the Microsoft Store terms of sale; the Publisher does not collect or process payments directly and offers no other channel of sale.

3.2 Licenses are bound to a Microsoft account and may be used on devices signed into that account, subject to Microsoft Store's then-current device and family-sharing limits, which control over any specific number that may be stated elsewhere.

3.3 The Publisher does not maintain an external license server, activation backend, or account system. The Software performs no license verification beyond what the Microsoft Store enforces at install time.

3.4 Free trial. The Software may be offered with a time-limited free trial (currently one day) through the Microsoft Store. Trial availability and duration are set in the Microsoft Store listing and may change. Continued use of the Software after the trial period requires the one-time purchase through the Microsoft Store; there is no subscription or recurring charge. The trial is provided on an "as is" basis, and the warranty disclaimer in Section 5 and the limitation of liability in Section 6 apply during the trial.

4. Acceptable use

4.1 Nature of the Software. Mosaic IPTV is a neutral media-playback application. The Publisher does not provide, host, distribute, recommend, or endorse any streaming services, channel lists, content sources, or playlists. All content played within the Software is supplied by the User.

4.2 Prohibited use. You agree not to use the Software:

4.3 No verification capability. You acknowledge that the Publisher has no technical ability to verify, monitor, log, or control the content the User chooses to play within the Software, and that the User accepts sole responsibility for such determinations.

4.4 Enforcement. The Publisher does not control license enforcement and has no technical mechanism to revoke an installed copy of the Software. Where the Publisher has a reasonable basis to believe the Software is being used in violation of this Section 4, the Publisher may (i) report the matter to Microsoft for action under the Microsoft Store terms, (ii) decline to provide voluntary support to the User, and (iii) oppose any refund request the User submits to Microsoft in connection with the violation.

4.5 Recommended legitimate sources. The Publisher encourages use of the Software with:

4.6 Rights-holder notices. The Publisher will respond in good faith to valid legal process from rights holders. Because the Publisher does not host, transmit, or index content played within the Software, notices regarding specific streams or services should be directed to the operators of those services. Notices to the Publisher should be sent to info@sofloware.com.

5. Warranty disclaimer

5.1 EXCEPT WHERE NOT PERMITTED BY APPLICABLE LAW, THE SOFTWARE IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTY OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING WITHOUT LIMITATION IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, NON-INFRINGEMENT, AND ANY WARRANTIES ARISING FROM A COURSE OF DEALING OR USAGE OF TRADE.

5.2 Consumer rights preserved. Nothing in this Section 5 excludes or limits any warranty, remedy, or statutory right that cannot be excluded or limited under applicable consumer-protection law. EU consumers retain the conformity rights provided by Directive (EU) 2019/770 on certain aspects concerning contracts for the supply of digital content and digital services. United Kingdom consumers retain the rights provided by Part 1, Chapter 3 of the Consumer Rights Act 2015. Those rights are not affected by this Agreement.

6. Limitation of liability

6.1 TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, THE PUBLISHER'S TOTAL CUMULATIVE LIABILITY ARISING OUT OF OR RELATED TO THIS AGREEMENT IS LIMITED TO THE AMOUNT YOU ACTUALLY PAID FOR THE SOFTWARE THROUGH THE MICROSOFT STORE.

6.2 IN NO EVENT WILL THE PUBLISHER BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, EXEMPLARY, PUNITIVE, OR CONSEQUENTIAL DAMAGES, OR FOR ANY LOSS OF PROFITS, REVENUE, DATA, OR GOODWILL, ARISING OUT OF OR RELATED TO THIS AGREEMENT OR THE SOFTWARE, EVEN IF THE PUBLISHER HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

6.3 Mandatory carve-outs. Nothing in this Agreement excludes or limits the Publisher's liability for: (a) death or personal injury caused by the Publisher's negligence; (b) fraud or fraudulent misrepresentation; (c) gross negligence where applicable law does not permit its exclusion; or (d) any other liability that cannot be excluded or limited under applicable law.

7. Termination

7.1 This Agreement becomes effective when you first install the Software and remains in effect until terminated.

7.2 The Agreement terminates automatically if (a) you uninstall the Software from all your devices, (b) Microsoft revokes your Microsoft Store license to the Software, or (c) you materially breach this Agreement and the breach is not cured within thirty (30) days after the Publisher gives you written notice of the breach (where the breach is curable). Microsoft, not the Publisher, controls the technical mechanism of license revocation.

7.3 On termination, you must cease all use of the Software and uninstall it from any device under your control.

7.4 Survival. Sections 1.2 (ownership), 2 (restrictions), 4.2 to 4.4 (prohibited use; no verification; enforcement), 4.6 (rights-holder notices), 5 (warranty disclaimer), 6 (limitation of liability), 8 (governing law and forum), 9 to 12, and any accrued payment obligations survive termination.

8. Governing law and forum

8.1 This Agreement is governed by the laws of the State of Wyoming, United States of America, without regard to its conflict-of-laws principles, and excluding the United Nations Convention on Contracts for the International Sale of Goods.

8.2 Subject to Section 8.3, exclusive jurisdiction and venue for any dispute arising out of or related to this Agreement lies in the state and federal courts located in Sheridan County, Wyoming. Each party consents to personal jurisdiction in those courts and waives any objection to venue on grounds of inconvenient forum.

8.3 Consumer-residence exception. If you are a consumer (as defined under applicable consumer-protection law in your country of habitual residence), nothing in Section 8.1 or 8.2 deprives you of the protection of the mandatory consumer-protection rules of your country of residence, including any non-waivable right to bring proceedings in the courts of your country of residence.

9. Miscellaneous

9.1 Severability. If any provision of this Agreement is held to be unenforceable, the remaining provisions remain in full force and effect. The unenforceable provision shall be modified to the minimum extent necessary to make it enforceable while preserving the parties' original intent.

9.2 Integration. This Agreement, together with the Content Policy, the Privacy Policy, and the Refund Policy (each referenced herein and available from Settings → About → Legal in the Software), constitutes the entire agreement between you and the Publisher with respect to the Software, and supersedes any prior agreement.

9.3 Updates. The Publisher may revise this Agreement from time to time. A "material change" means a change that adversely affects your rights or expands the Publisher's processing of your personal data, including without limitation changes to: pricing model, license scope, governing law, dispute resolution, the warranty disclaimer, the limitation of liability, or the Privacy Policy's processing purposes. Material changes will be surfaced in the Software and require re-acknowledgment before continued use. Non-material clarifications and typographic corrections may be made without re-acknowledgment.

10. Notices

10.1 Notices from the Publisher to you may be given through the Software, through the Microsoft Store update notes, or to the email address associated with your Microsoft account, at the Publisher's option.

10.2 Notices from you to the Publisher must be sent to info@sofloware.com for general matters, or to info@sofloware.com for rights-holder matters. A notice is deemed received when the email is sent to the correct address, provided no bounce or delivery failure is received.

11. Other terms

11.1 Assignment. The Publisher may assign this Agreement to any successor in interest in connection with a merger, acquisition, reorganization, or sale of all or substantially all of its assets, without your consent. You may not assign or transfer this Agreement, or any rights under it, without the Publisher's prior written consent. Any attempted assignment in violation of this Section is void.

11.2 Export controls. You acknowledge that the Software may be subject to United States export control laws, including the Export Administration Regulations (15 C.F.R. §§ 730-774), and to sanctions administered by the U.S. Office of Foreign Assets Control. You represent and warrant that you are not located in, or a national of, a country subject to a U.S. government embargo or designated as "terrorist-supporting" by the U.S. government, and that you are not listed on any U.S. government list of prohibited or restricted parties. You will not export, re-export, or transfer the Software in violation of any applicable export law.

11.3 U.S. Government end users. The Software is "commercial computer software" as defined in 48 C.F.R. § 2.101 and § 12.212 (or 48 C.F.R. § 227.7202 for Department of Defense acquisitions). Consistent with these provisions, the Software is licensed to U.S. Government end users only as commercial computer software, with only those rights granted to other end users under this Agreement.

11.4 No waiver. The Publisher's failure to enforce any right or provision of this Agreement is not a waiver of future enforcement of that right or provision.

11.5 Headings. Section headings are for convenience only and have no substantive effect.

12. Third-party software

12.1 The Software incorporates open-source and third-party components, including but not limited to FFmpegInteropX (and FFmpeg, licensed under the GNU Lesser General Public License v2.1 or later), CommunityToolkit.Mvvm, Microsoft.Data.Sqlite, SQLite, and Jab. Each such component is licensed under its own terms. A list of these components and the text of each applicable license is available on request from info@sofloware.com. Your use of those components is governed by their respective licenses.

For questions about this Agreement, contact info@sofloware.com.

This page mirrors the EULA shown inside Mosaic IPTV (Settings → About → Legal). See also the Privacy Policy, Content Policy, and Refund Policy.